Team Management
Invite team members to your account, assign roles, and manage permissions. Collaborate effectively by giving everyone the right level of access.
Accessing Team Settings
- Click your avatar in the top-right corner
- Select Accounts from the dropdown
- Click your account name
- Go to the Team section
Note
Only account owners and administrators can manage team settings.
Team Roles
Each team member has a role that determines their default permissions:
| Role | Description |
|---|---|
| Admin | Full access to everything, including billing and team management |
| Manager | Oversee locations and users, manage most features |
| Chef | Create and manage recipes, ingredients, and menus |
| Cook | View recipes, scale portions, basic kitchen operations |
| Member | Basic viewing access |
Role Capabilities
| Capability | Admin | Manager | Chef | Cook | Member |
|---|---|---|---|---|---|
| Manage team | ✓ | ||||
| Billing access | ✓ | ||||
| Create recipes | ✓ | ✓ | ✓ | ||
| Edit recipes | ✓ | ✓ | ✓ | ||
| View recipes | ✓ | ✓ | ✓ | ✓ | ✓ |
| Scale recipes | ✓ | ✓ | ✓ | ✓ | |
| Manage inventory | ✓ | ✓ | |||
| Process invoices | ✓ | ✓ |
Inviting Team Members
Sending an Invitation
- Go to Accounts → Your Account → Team
- Click Invite Member
- Enter their Email Address
- Select a Role
- Choose Locations they can access (optional)
- Click Send Invitation
What the Invitee Receives
- An email with a link to join your account
- Instructions to create an account (if they're new to PrepStation)
- Automatic access to your account once they accept
Pending Invitations
View and manage pending invitations:
| Action | Description |
|---|---|
| Resend | Send the invitation email again |
| Copy Link | Copy the invitation link to share manually |
| Cancel | Revoke the invitation |
Managing Team Members
Viewing the Team
The team page shows all members with:
- Name and email
- Role
- Assigned locations
- Last activity
Changing a Member's Role
- Find the team member
- Click Edit or the role dropdown
- Select the new role
- Click Save
Note
You cannot change the role of the account owner.
Custom Permissions
Override the default role permissions for specific users:
- Find the team member
- Click Edit Permissions
- Add or remove specific permissions
- Click Save
Use custom permissions when someone needs access beyond their role (or restricted access).
Assigning Locations
Restrict a member to specific locations:
- Find the team member
- Click Edit
- Select the Locations they can access
- Click Save
Members only see data from their assigned locations.
Removing Team Members
- Find the team member
- Click Remove
- Confirm removal
What happens:
- They lose access to your account immediately
- Their user account remains (they can still use PrepStation elsewhere)
- Data they created remains in your account
Warning
You cannot remove the account owner. Transfer ownership first if needed.
Switching Accounts
If you belong to multiple accounts:
- Click your avatar in the top-right
- Click Accounts
- Select the account to switch to
Your current account is shown in the navigation.
Account Settings
Editing Account Details
Account owners and admins can edit:
| Setting | Description |
|---|---|
| Account Name | Your organization name |
| Avatar | Account logo (shown in navigation) |
Transferring Ownership
Transfer your account to another admin:
- Go to Accounts → Your Account
- Click Transfer Ownership
- Select the new owner (must be an admin)
- Confirm the transfer
Caution
After transferring, you become an admin and lose owner privileges.
Deleting an Account
Caution
Account deletion is permanent and cannot be undone.
To delete a team account:
- Go to Accounts → Your Account
- Click Delete Account
- Confirm by entering your password
- Click Confirm Deletion
What gets deleted:
- All account data (recipes, ingredients, menus, etc.)
- All team member access
- Subscription is canceled
Cannot delete:
- Personal accounts (your default account)
- Accounts with active subscriptions (cancel first)
Best Practices
Assigning Roles
| Staff Type | Recommended Role |
|---|---|
| Owner/Manager | Admin |
| Kitchen Manager | Manager |
| Executive Chef | Chef |
| Line Cooks | Cook |
| Front of House | Member |
Location Restrictions
Use location restrictions when:
- Operating multiple venues
- Staff should only see their location's data
- Separating test/production environments
Security
- Use Admin role sparingly
- Review team members periodically
- Remove access promptly when staff leaves
- Enable 2FA for admin accounts
Common Questions
Q: Can someone be on multiple accounts?
A: Yes. One user can belong to multiple accounts and switch between them.
Q: What happens when I remove someone?
A: They lose access immediately. Their user account and any personal data they have elsewhere remain.
Q: Can I have multiple admins?
A: Yes. You can have as many admins as needed.
Q: Who can see billing information?
A: Only the account owner and admins.
Q: Can I restore a removed team member?
A: Yes. Send them a new invitation.
Q: How do I leave an account I'm a member of?
A: Ask an admin to remove you, or contact support.
Next Steps
- Profile & Password — Manage your personal settings
- Billing & Subscription — Manage your plan
Last updated: March 23, 2026